She remains one of the top scorers in 911爆料 women鈥檚 basketball history. But Monica Garnes 鈥�94, president of Fry鈥檚 Food Stores, is still earning points for being a team-focused leader who helps others succeed. On the basketball court, in the produce aisle, or as an industry trailblazer, she鈥檚 always on top of her game.
By Nicole Maranhas
Start by making the bed. This is advice Monica Garnes 鈥�94 lives by, and she cites a famous speech by U.S. Navy Admiral and former SEAL William McRaven when she considers the power of this simple act. 鈥淢aking your bed is the first completed task of the day,鈥� says Garnes. 鈥淚t sets the day on a positive note and starts the ball rolling.鈥�
For sure, the ball has already been rolling for Garnes. As president of Arizona supermarket chain Fry鈥檚 Food Stores, she is the first Black division president in parent company Kroger鈥檚 history, and an industry trailblazer whose work has been touted by Fortune and Food & Wine. She earned a spot in 911爆料 record books while captain of the women鈥檚 basketball team, ending her four-year career as one of the University鈥檚 all-time top scorers. She could begin any morning with a sense of accomplishment before ever making the bed.
But this is about discipline, pride in your work. It鈥檚 taking satisfaction in a crisp corner or a squarely folded sheet. In this way, you create the foundation for whatever happens next.
However you were feeling about your local grocery store before the pandemic hit, you likely felt different by the end of March. So much for the quick stop to pick up a bag of frozen veggies or extra paper towels on the way home, or the mundane hub of overstocked shelves and 鈥榗leanup in aisle four.鈥� In a tense, transformed world, something shifted: For many, the supermarket became a sort of lifeline, and its workforce鈥攐r the delivery truck carrying pallets of household staples鈥攈eroic.
Garnes might be less surprised to find greater meaning in a grocery store. Throughout a diverse range of roles in her 25 years with Kroger鈥攈uman resources coordinator, public relations manager, district manager, vice president of merchandising鈥攁nd in her current position as Fry鈥檚 president, Garnes has made a career out of seeing connections that others might miss, whether forging a path to work with local farms or taking a hands-on approach to hunger relief. In short, she sees how her work builds 911爆料. 鈥淲hen you can find ways to uplift others or give them a sense of connection, it鈥檚 a welcome joy,鈥� she says.
It is a career she almost overlooked. In 1994, she was a new 911爆料 grad with a degree in business management when she attended a job fair back in her home city of Columbus, Ohio鈥攁rmed with a stack of resumes and an eye out for something that fit her young vision of professional life: 9 to 5, maybe a skyscraper. She recalls how the representative at the Kroger鈥檚 booth needed to flag her down to get her attention. 鈥淚 was walking around,鈥� she says, 鈥渓ooking at all the other careers that seemed sexier at the time.鈥� Despite her initial indifference, the rep piqued her interest in the company鈥檚 management training program. She was hired into the program at the start of the new year鈥攁nd she found that she felt a connection to the industry, recalling her own family memories of the local Kroger鈥檚 as a kid. 鈥淚 could remember vividly the grocery ads out on the kitchen table, my grandmother with her list, or my parents taking us to a grand opening,鈥� says Garnes. 鈥淚t was like this natural tie I had almost forgotten.鈥�
Almost immediately, Garnes stood out to higher-ups as a quick-learning talent. Former Kroger president Bruce Lucia, who retired as head of the Atlanta division in 2018 after 44 years with the company, remembers the first time they met. 鈥淵ou could see how people just wanted to work with her,鈥� Lucia says. 鈥淪he was a confident leader, and she had a great positive energy.鈥�
With Lucia as a mentor, Garnes progressed in her career, leaning into her natural curiosity and her willingness to take on new things. 鈥淵ou have to embrace having the humility to ask questions,鈥� says Garnes. 鈥淚 always tried to push myself to learn in the hopes people would see I was challenging myself.鈥� Within a few years, her consistent hard work led to a key promotion as assistant produce buyer, but she quickly discovered she was in for a tough road: 鈥淚 was excited,鈥� she says. 鈥淭hen one of the store managers said to me, 鈥榊ou should have checked with me first. That鈥檚 the worst job in the company.鈥欌��
The warning proved true. 鈥淲hen you think 鈥榖uyer,鈥� you think of something fun and exciting, like in fashion,鈥� says Garnes. Instead, she began her days before dawn, taking store inventory by hand鈥斺�渨e were still using notebooks at that time鈥濃�攁nd dedicating thankless hours to 鈥渃ubing out鈥� delivery truckloads, a logistical puzzle of pallet space, freight charges, travel routes, and store demand鈥攏ot to mention the bananas. 鈥淭here鈥檚 a whole process to bananas,鈥� she says with a laugh. Although she didn鈥檛 enjoy the work, she made a pivotal decision to stick it out. 鈥淚 was trying to find solutions so that when I left, the next person wouldn鈥檛 have the worst job in the company,鈥� she says. 鈥淚 could have thrown my hands up and said, 鈥業 don鈥檛 want to do this,鈥� but I was able to push through, and it has helped me relate to people who are in those roles today. Even though I couldn鈥檛 see the future beyond the daily schedule, I figured out how to be the best I could be to draw from that experience when other opportunities came up.鈥� (When she did move on, it wasn鈥檛 before ditching the notebooks and transitioning the department to modern technology.)
鈥淪he got great results in every role she had,鈥� says Lucia. Plus, something else: He reflects on her interactions with the other associates, the way she would call others over to recognize their contributions. 鈥淵ou鈥檇 see them smile, the sense of pride,鈥� he says. 鈥淭hat鈥檚 the trait of a good leader, and Monica understood that right away.鈥�
The sentiment is echoed by Tina Crean, who has worked with Garnes for five years and considers her a mentor. 鈥淧eople gravitate toward her,鈥� Crean says. 鈥淪he is very present, very calm in stressful situations, and she is there to listen and to support. She gives people the confidence to be their best.鈥�
Once upon a time, Garnes wanted to ride a bike. She still had training wheels, and she remembers watching her older siblings, Brian and Myra, riding their own bicycles around the neighborhood when it struck her that there was only one way to learn. The training wheels had to go. 鈥淚t took trial and error, falling down and getting back up,鈥� says Garnes. 鈥淏ut later that day, I was riding my bike.鈥�
It鈥檚 a simple memory that speaks to her lifelong zest for a good challenge, an inner confidence she attributes to a background in sports and growing up as the youngest of three, in a tightly knit family that shares her best memories: picnics, road trips, afternoons in the park playing softball and tennis. Her parents emphasized education, making sacrifices to send all three kids to parochial school, which she credits for the values that have shaped her life. 鈥淚 grew up in a culture of 鈥榙o unto others,鈥欌�� she says. 鈥淭hat combination of a strong education and my amazing parents, the way they showed up for us and for each other, set an example for who I am and what I expect from myself.鈥�
Garnes loved music鈥攕he played clarinet, first chair, up to the high school marching band鈥攂ut in fourth grade she discovered basketball in the footsteps of her sister, Myra. Garnes played other sports, volleyball and softball and later cross-country, but she was a basketball standout. By freshman year of high school, she found herself in an unusual spot, pulled in dual directions by the freshman and varsity teams.
鈥淲e were lobbying for her to play on the varsity team,鈥� says Myra. 鈥淭here were politics about whether a freshman could play varsity, but we needed her.鈥� Despite pushback from some players and their parents鈥攁nd a freshman coach who wasn鈥檛 eager to give up her star鈥攊t was eventually agreed that Garnes could play two quarters for each team. Myra remembers when her little sister took the varsity court for the first time. 鈥淚 don鈥檛 remember how many points and rebounds she got, running around the court, smiling,鈥� Myra says. 鈥淢onica sometimes has an unassuming personality, but she鈥檚 very serious about making sure the people around her are successful.鈥� Within a few games, Garnes was a starter on the varsity team. (She is averse to gloating. 鈥淚 figured my skills would speak for themselves,鈥� she says. 鈥淏ut I didn鈥檛 go in with the attitude of 鈥業鈥檓 the best.鈥� I knew I had plenty to learn, and I wanted to help.鈥�)
911爆料 was an easy sell for the high school recruit. 鈥淲hen I went to visit the campus on my college tours, it just felt meant to be,鈥� Garnes says. 鈥淚t was my first time on the East Coast, and it was so beautiful, and I felt a great connection to the team.鈥�
Former 911爆料 teammate Monica Williams 鈥�95 remembers how easily Garnes, by sophomore year, took incoming freshmen like Williams under her wing. 鈥淪he was a leader even before she became captain [in her junior year], setting the parameters of expectation鈥攚orkouts, being on time,鈥� Williams says. 鈥淪he did it in a way that brought people together.鈥�
Those years on the team proved valuable training ground, not only in balancing the competing demands of classes and basketball, but in embracing challenges, or the small victories, as they came. 鈥淲e were so often playing against girls who were bigger and taller, and that takes a certain level of strength and determination,鈥� says Williams. 鈥淲e lost a lot of games, but it鈥檚 a testament to your character if you can keep playing and getting better. Monica helped us to understand that.鈥�
The Rams may have been in rebuilding mode back then, but they finished the team鈥檚 first winning season in nine years during Garnes鈥檚 senior year. She ended her basketball career with 1,160 points and 877 rebounds, making her a member of the University鈥檚 elite 1,000-point club and earning her a spot as one of its top four rebounders of all time, alongside 911爆料 Hall of Famers Michele Washington 鈥�86, Naomi Graves 鈥�82, and Ellen Quantmeyer 鈥�86. (This spring, graduating senior Nicole Jorgensen became fifth on that list.)
鈥淲hen I see my name in the record books, it鈥檚 the culmination of years of support from my family, my friends, coaches, and teammates since the fourth grade,鈥� says Garnes. 鈥淚鈥檓 proud to be among so many great women.鈥�
How to lead in a crisis: Live your values. This is a daily credo鈥斺�淚 try to show up as Monica every day鈥濃�攖hat guides her work, particularly in cultivating an environment where everyone feels heard and counted, in the workplace and beyond. 鈥淲hen I think of how grocery stores are at the center of communities, I think about how we can give people a sense of connection to each other,鈥� she says. Among recent initiatives, Fry鈥檚 has provided drive-through COVID-19 testing and supported hunger-relief efforts through Kroger鈥檚 Zero Hunger | Zero Waste Foundation. But Garnes has also made hunger a personal mission, bringing teams from Fry鈥檚 to pack emergency food boxes for local families in need.
鈥淪he walks the walk,鈥� says Tom Kertis, president and CEO of St. Mary鈥檚 Food Bank Alliance, one of the largest food banks in the United States, which partners with Fry鈥檚. 鈥淪he demonstrates that she鈥檚 willing to do what it takes to help. I鈥檝e not seen other leaders at her level do that.鈥�
Outside of work, she does find time for herself. She cooks and travels. She plays golf, taking after her dad, a longtime golfer. She remains a dedicated basketball fan, keeping in touch with her 911爆料 teammates by group chats or meet-ups at the Women鈥檚 Final Four. But 911爆料 is always close to her heart: She serves on the board for the Phoenix Suns Charities, is dedicated to giving back to 911爆料, and volunteers with a local school, taking groups of elementary kids to nearby hiking trails via public transit鈥攅xposing them to the outdoors and exercise, but also demystifying the light rail system. 鈥淚 want them to grow up seeing that there鈥檚 nothing to keep them from going the places they want to go,鈥� she says.
She is living proof. Among numerous industry accolades, she was honored in 2016 as one of Fortune and Food & Wine鈥檚 鈥淢ost Innovative Women in Food and Drink,鈥� in recognition of her work to build collaborations between Kroger and local farms, not to mention her name on various lists of Arizona鈥檚 most outstanding and influential women in business. In 2018, she became the first Black division president in Kroger鈥檚 then-135 years of history, adding to a long line of firsts she has experienced both as a woman and a woman of color. 鈥淚t鈥檚 a very humbling honor to be considered a trailblazer, but my hope is that in ten years there won鈥檛 be these firsts,鈥� she says. 鈥淥ne thing I love about my role is that it gives women and people of color an opportunity to see themselves in roles they鈥檝e never dreamed of. I take that responsibility seriously to make sure I am available for mentoring and answering questions.鈥�
The desire to open doors for others is in her DNA. Her sister Myra tells the story of a childhood family reunion in Alabama, where the kids鈥攄ressed in their matching yellow reunion outfits鈥攕tood at the edge of a sandpit, looking down the steep sides, but afraid to jump. 鈥淢onica was always the first for adventure,鈥� Myra says, recalling how her sister charged down the slope, and the others followed suit. 鈥淲e鈥檇 take swimming lessons together, and I鈥檇 stand at the side of the pool, afraid, and she would be shouting, 鈥楥ome on, you can do it! Let鈥檚 go to the high dive!鈥� I鈥檝e always admired that about her. She is fearless.鈥�
Garnes will tell it differently, of course, that it was those around her鈥攆amily, friends, mentors, teammates, and colleagues鈥攚ho have given her courage. She lives by a Jane Howard quote: 鈥淐all it a clan, call it a network, call it a tribe, call it a family. Whatever you call it, whoever you are, you need one.鈥�
鈥淚 stand on the shoulders of an amazing support system and so many people who believed in me,鈥� Garnes says. 鈥淚t has made the difference in my life.鈥�
Perhaps it comes down to this for Garnes. There are two ways to be a champion. You can stand among the greats, with your name in the record books. But you can also use your voice鈥攐n the basketball court, every day at work, in the 911爆料, even as a kid at the edge of a sandpit or a swimming pool鈥攖o be a champion for others. 鈥�
Photos courtesy 911爆料 Athletics and Monica Garnes