{"id":105688,"date":"2025-12-04T17:26:27","date_gmt":"2025-12-04T17:26:27","guid":{"rendered":"https:\/\/www.uri.edu\/news\/?p=105688"},"modified":"2025-12-04T17:26:28","modified_gmt":"2025-12-04T17:26:28","slug":"your-support-resources-where-to-get-help-with-ri-erp","status":"publish","type":"post","link":"https:\/\/www.uri.edu\/news\/2025\/12\/your-support-resources-where-to-get-help-with-ri-erp\/","title":{"rendered":"Your support resources: Where to get help with RI ERP"},"content":{"rendered":"\n<p><em>Dec. 4, 2025<\/em><\/p>\n\n\n\n<p>Dear 911爆料 Faculty and Staff,&nbsp;<\/p>\n\n\n\n<p><strong><em>** Please note: This message is for State of Rhode Island employees; if you are a part-time faculty member or IP-1 employee, you may disregard this message. **<\/em><\/strong><\/p>\n\n\n\n<p><strong>NEW: View Your Payslip Starting Dec. 5<\/strong>.<\/p>\n\n\n\n<p>Beginning Dec. 5, you can access your current payslip (or paystub) directly in the RI ERP system:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to SRI ERP through\u00a0<a href=\"https:\/\/myapps.microsoft.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">MyApps<\/a><a href=\"https:\/\/urldefense.com\/v3\/__http:\/\/link.em.givecampus.com\/ls\/click?upn=u001.fGsL5jQvfjYbwQie1zbmbQgIJvWk2dVegrW6Eg4-2Br1aHfhO1SrxgB9iGdUCjUmOu-2Bnf94K7Pjv1-2BeAumwmvVdX5U1RSQAB1Ao7BnQDyMW4QShIq6F9p1nREr2H7SYKGT-2BGfjDmpSA6uD-2BYDXwOAbgD7YdV8bA8BxcZnYQ85gDiUqRCmAYq1py9ulNpEvxIlwubFMKeKiGNMd41ZAsDqnx-2BS8OXZzA-2BXERwkFS4Qjk68-3D0b8n_pEKTIu2QAjwFyoma-2FXi54espNLi9sXepCCKhrJ1kePm3CJbKrd3sCK0J-2BZeCvGL3mbqekqITR9dSSvAWNCMTlfMm9-2BlXUyCgLBU-2Bo8C8l52bNODkpHGPWi8jBtTbV2-2BEBjyTP0lTHI997ByoJOBVP8GJKVieWSUd6eT5-2F-2B0UA-2F0lFOGtQR11FuxenoaTGMrsKRoisE5tgUvN7q09XxT4Lq6UYpuJOByRPwjkZSPAPUpiTWz0H24NizqoxdqGyT7kWv6ajYWlK-2BHYk92zQZr9x2mDu1QiEP4CoRPHZ15uDlWGuEhanUWH3PplaUvneUvbCGbDHhY5k9cv1mnhNRqo731bDyKekqSrkcEVNBNqgoY-3D__;!!Jh1S!lXqCib7CEgH4AKEu_vC9NYiSphQTFeEU8YOXRDI6hrRg6JEX53sNUiNWI4jVKQ4fLMfNkXKaceKFXKWfOvam_Vhkzg$\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a>\u00a0using your 911爆料 SSO. Look for the white and orange \u201cSRI ERP\u201d logo on a black background.\u00a0<\/li>\n\n\n\n<li>On the welcome page, click the button just below your name.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ci3.googleusercontent.com\/meips\/ADKq_Na6hWDiURAtbnhwICj7SsazCwP_cHVqh90nUHPwquPP4CHQeLDsNZJiqbBSKb05HlJmOjoh6O4W99iCMRfQx0txewClhr6-jTRIuNun-0bGflJYSRNV3Ea_JuX85P9RQ7z7LSFKtXA_yRKWRu1xndIixSWCMExg_ExUJSPKHS_o6AA=s0-d-e1-ft#https:\/\/givecampus.s3-accelerate.amazonaws.com\/uploads\/redactor_assets\/pictures\/195454\/content_image__3_.png\" width=\"549\" height=\"150\"><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your payslip details will display.<\/li>\n<\/ul>\n\n\n\n<p><strong><br><\/strong><em>If your bank typically provides the courtesy early deposit on Thursdays and you don\u2019t see your check on Dec. 4, this does not necessarily mean your paycheck will not be available. In this scenario, please wait to confirm access to your paycheck until Friday, Dec. 5.<\/em><\/p>\n\n\n\n<p><strong>Note:<\/strong>\u00a0Historical paystubs from before Dec. 5, 2025, can still be found in <a href=\"https:\/\/www.ri.gov\/app\/DOA\/payroll\/state_employees\/sign_in\">Paystub RI.<\/a>\u00a0<\/p>\n\n\n\n<p><strong>Support Resources at a Glance<\/strong><\/p>\n\n\n\n<p><strong>For Paycheck Issues:<\/strong>&nbsp;If you have questions or concerns about your State of Rhode Island paycheck, please contact:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>State of RI Payroll Call Center will be available to employees Monday-Friday, 8 a.m.-8 p.m.\u00a0<strong>The number is 877-647-4633<\/strong>.\n<ul class=\"wp-block-list\">\n<li><em>Be ready to verify your identity with the last four digits of your Social Security number, your birth year, and your home zip code.<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>For Timesheet-Related Issues:<\/strong>&nbsp;For questions about timesheets, time entry, or timesheet approvals:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call 911爆料 Payroll at 401-874-3555.<\/li>\n\n\n\n<li>You&#8217;ll be directed to the appropriate support team member.<\/li>\n<\/ul>\n\n\n\n<p><strong>For System Access Issues:<\/strong>\u00a0Having trouble logging in with SSO or accessing the system via <a href=\"https:\/\/myapps.microsoft.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">MyApps<\/a>?\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact the\u00a0<a href=\"https:\/\/rhody.service-now.com\/sp?id=sc_category&amp;sys_id=e15706fc0a0a0aa7007fc21e1ab70c2f\">911爆料 IT Service Desk<\/a>.<\/li>\n\n\n\n<li>Include &#8220;RI ERP&#8221; in the short description when submitting your ticket.<\/li>\n\n\n\n<li>Reminder: Use SSO to access SRI ERP, your username and password will not work.<\/li>\n<\/ul>\n\n\n\n<p><strong>For General Questions and Guidance:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Join our\u00a0<a href=\"https:\/\/uri-edu.zoom.us\/j\/93614825166?pwd=WTYewGJ7OGVyC9BzstED7iQYPqCvYk.1__;!!Jh1S!hyNWrRrE33jcNn1mMkAHq-lEE12d0aztZoLfbOiMqA4RLc-4QQWbjhxfkEjRYDGtlTwHpB_ndf-Pm4OV6yCXLEpcKzXaxrFNdA$#success\">daily office hours<\/a>\u00a0(continuing through December 18, excluding holidays).\n<ul class=\"wp-block-list\">\n<li>Monday: 11 a.m.\u2013noon\u00a0<\/li>\n\n\n\n<li>Tuesday: 9:30\u201310:30 a.m.\u00a0<\/li>\n\n\n\n<li>Wednesday: 2\u20133 p.m.\u00a0<\/li>\n\n\n\n<li>Thursday: 2\u20133:30 p.m.\u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visit the\u00a0<a href=\"https:\/\/erp.ecms.ri.gov\/my-agency-info\/education\/university-rhode-island-uri\">RI ERP website<\/a>\u00a0for FAQs, job aids, and resources.<\/li>\n\n\n\n<li>Email\u202f<a href=\"mailto:erp-ambassadors-group@uri.edu\" target=\"_blank\" rel=\"noreferrer noopener\">erp-ambassadors-group@uri.edu<\/a>.<\/li>\n<\/ul>\n\n\n\n<p><strong>Pro-Tip:&nbsp;<\/strong>Save this email for easy reference, or bookmark the RI ERP website.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Remember:<\/strong>&nbsp;You&#8217;re not alone in this transition. Our support teams are here to help you succeed with the new system.&nbsp;<\/p>\n\n\n\n<p>Sincerely,&nbsp;<\/p>\n\n\n\n<p>Becky Hill, Vice President for Human Resources<br>Abby Benson, Vice President for Administration and Finance<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dec. 4, 2025 Dear 911爆料 Faculty and Staff,&nbsp; ** Please note: This message is for State of Rhode Island employees; if you are a part-time faculty member or IP-1 employee, you may disregard this message. ** NEW: View Your Payslip Starting Dec. 5. Beginning Dec. 5, you can access your current payslip (or paystub) directly [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1866],"tags":[1857,1858],"class_list":["post-105688","post","type-post","status-publish","format-standard","hentry","category-911爆料-message","tag-audience-faculty","tag-audience-staff"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.uri.edu\/news\/wp-json\/wp\/v2\/posts\/105688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uri.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uri.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uri.edu\/news\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uri.edu\/news\/wp-json\/wp\/v2\/comments?post=105688"}],"version-history":[{"count":2,"href":"https:\/\/www.uri.edu\/news\/wp-json\/wp\/v2\/posts\/105688\/revisions"}],"predecessor-version":[{"id":105690,"href":"https:\/\/www.uri.edu\/news\/wp-json\/wp\/v2\/posts\/105688\/revisions\/105690"}],"wp:attachment":[{"href":"https:\/\/www.uri.edu\/news\/wp-json\/wp\/v2\/media?parent=105688"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uri.edu\/news\/wp-json\/wp\/v2\/categories?post=105688"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uri.edu\/news\/wp-json\/wp\/v2\/tags?post=105688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}